Unconscious Bias: Barrier to Service? (2.5-Credit Hours)

What You Don't Know CAN Hurt You…and Your Customers, Too

This course examines unconscious biases and helps you to address it in your life and in your real estate practice. Eliminating both conscious and unconscious bias is not only the right thing to do for your clients and customers, but it also can open a new world of opportunity. In this video course, you will look at how you can create a bias-proof process that will lead to numerous benefits.

Key Benefits:

• This course is an elective continuing education course for the state of Maryland
  Address unconscious bias at various points of the transaction with buyers and sellers
• Address key areas such as buyer consultation, seller consultation, listing appointments, open house leads, and internet inquiries
• A workbook is included as an electronic resource